WHATSAPP DATABASE CHATBOT PILOT RECORD Reviewed 2026-10-11. Blank editorial planning aid; not a product import. Use synthetic data. Do not record passwords, tokens, personal phone numbers, customer records, or private message text in a shared copy. OWNERS AND SCOPE Application version/environment: Chatbot identifier (non-sensitive internal label): Approved data views and metric definitions: Messaging / application / database owners: Supported channel features confirmed: Sender provisioning and billing ownership confirmed: Inbound endpoint and outbound sender match intended environment: pending Webhook authenticity validated by deployment owner: pending User-to-chatbot mapping and row access reviewed: pending Provider/model/history/log retention approved: pending ILLUSTRATIVE REFERENCE (not a benchmark) Warehouse A: item one 12 units, item two 8 units. Total: 20 units. Follow-up restricted to item one: 12 units. Do not use synthetic arithmetic as proof of AI accuracy or access enforcement. TEST RECORD — repeat for each case Case: known answer / follow-up / unregistered user / other-user records / delivery failure / removal or reassignment Expected routing, allowed data, and reference answer: Observed inbound, application, and outbound evidence: Actual result (pass / fail / not tested): Owner and next action: COST RECORD — use current provider rates and actual billed messages Billing period and rate-check date: Inbound count and per-message rate: Outbound count (including split replies) and per-message rate: Twilio subtotal: Meta template category, market, window, and applicable fees: Number rental, taxes, AYD subscription and other agreed costs: Total actual cost and source invoice: Illustration only: (100 inbound + 120 outbound) * $0.005 = $1.10 This is the Twilio message component only, not a full bill or price guarantee. LAUNCH DECISION Failures and untested requirements: Approved users and data scope: Approver / date / next review: